These steps might temporarily make the game run better: Some mobile games are too demanding for older devices to run. Close any other apps you have open and try launching your game again.If you can’t launch or play your game, your device may not have enough memory available to run the app. All apps that are running on your device use memory.Go to Settings > Clear Local Search History. If the app won’t downloadĬlear the cache and wipe the history of the Google Play store.
If the app crashesĬheck that your phone and app have the latest updates. Then clear your cache by going to Settings > Apps > Clear Cache. If the interface is frozenĭelete unused apps or move them to the cloud or a microSD card. If you need more help, contact your device manufacturer. If you’re playing on a Guest account-not logged in to either an EA Account, Facebook, or Google Play-you can lose your game data if you uninstall and reinstall your app.īefore trying the steps below, remember the Android Settings interface can vary by phone. Link your game account to Facebook or Google Play to avoid losing game progress. If your game isn't saved when you uninstall it, you could lose all the game data on your account. Important: Back up your game before trying to uninstall and reinstall it.
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